Dr. Jean, The Results Queen® welcomes her guests, PR expert Adele Gambardella and former FBI hostage negotiator Chip Massey, the co-founders of Convincing Company. They share their combined expertise in crisis communications and negotiation. They emphasize the importance of addressing the emotional side of crises and using “forensic listening” to understand clients better. They discuss persuasion techniques backed by research and the significance of psychology and empathy in business partnerships. Strategies for effective communication include taking a genuine interest in others, adapting communication styles, and practicing active listening. Personal stories and quotes illustrate aligning actions with values. This episode underscores the power of building strong relationships and effective communication in both business and life.

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Dr. Jean, The Results Queen®, introduces Jim Prusinowski, her favorite lawyer. Jim shares his career journey, starting his law firm with a focus on high-volume work. He aimed to expand into higher-rate clients through strategic networking and expertise development. Despite losing a major client, Jim modestly grew his business. They discuss the lack of business skills training for lawyers in areas like client acquisition, profitability, and firm management. Emphasizing business development, they highlight the importance of building client relationships and diversifying practices. Jim and Dr. Jean explain how the Entrepreneurial Operating System® (EOS®) can help lawyers by providing a structured approach to managing a firm, improving operational efficiency, and driving growth. They stress the importance of an entrepreneurial mindset and suggest firms identify attorneys interested in business development roles to ensure long-term success.

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Dr. Jean, The Results Queen® and her Special Guest Karen Colligan discuss the need for leadership development as organizations transition to hybrid work. Karen notes that the pandemic led to a “leadership desert” as training fell by the wayside. She and Dr. Jean emphasize that good leadership requires self-awareness, emotional intelligence, and communication, regardless of work model. They stress the importance of organizations prioritizing development through assessments, coaching, and growth plans to improve employee retention and performance. Karen recommends listeners reflect on their leadership journey and goals, get feedback, and ask managers for support. Dr. Jean and Karen provide actionable advice and highlights the importance of continuous leadership development.

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Dr. Jean, The Results Queen® features her guest, Kellee Johnson, who shares her journey from childhood curiosity to a fulfilling career in PR and entrepreneurship. As an identical twin, Kellee learned the importance of standing out and developed a competitive spirit. She discovered her passion for PR through internships and took career risks working for startups. Kellee emphasizes the value of PR for startups, highlighting how earned media coverage can lead to opportunities, even for small companies. They discuss PR strategies like paid, earned, and shared media, stressing the importance of understanding target audiences and building credibility. Kellee also encourages examining a company’s narrative and ensuring stakeholder alignment. She advocates focusing on ideas over gossip and finding one’s passion to make a positive impact through their work.

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Dr. Jean, The Results Queen® and Jason Fishman about digital marketing for startup investment. Jason shared his expertise in crowdfunding campaigns. Jason discussed his career journey from marketing action sports brands to co-founding an agency specializing in growth strategies for startups through crowdfunding. He has extensive experience running over 400 investment marketing campaigns. Dr. Jean and Jason emphasized the importance of developing a thorough marketing strategy before implementing tactics. They stressed the value of data-driven optimization using metrics. Jason also provided insights into legal crowdfunding processes. Throughout the conversation, Dr. Jean and Jason highlighted the critical role of strategic planning and measurement for startup marketing success.

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Dr. Jean, The Results Queen® discusses the difference between marketing and sales functions in business. Dr. Jean emphasizes that marketing builds awareness, relationships, and trust with customers, while sales converts leads into clients. Marketing helps salespeople by creating brand awareness and credibility. The key differences are that marketing builds awareness over time, while sales seeks out leads and closes deals. Companies need separate marketing and sales teams with distinct key performance indicators to ensure both functions are effective.

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Dr. Jean, The Results Queen® and her special guest, Chad Jenkins discuss how Chad leverages collaboration and friction to create value for businesses. Chad shares how they began problem-solving at a young age, and looks for value beyond surface labels. They break down friction into categories and aim to predict and solve problems proactively. Mid-grade friction like emails and texts are bountiful, and can be addressed through processes to capture, analyze, and react to trends. Listening to understand unique value contributions allows creating new opportunities. Chad shares how he targets entrepreneurs to add growth, and shares an example of increasing sales targets unconventionally. Active listening in meetings and empowering others can lead to insights. Practical applications are emphasized, including capturing friction and using AI to improve collaboration. Dr. Jean and Chad also discuss how to leverage collaboration and future money to empower entrepreneurs through growth coaching and performance-based partnerships.

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Dr. Jean, The Results Queen® and her guest Blair Bryant Nichols provide strategies for developing a successful speaking career. Blair shares his journey in the speaking industry and now as a speaker coach. He offers tips for identifying a focused topic area of expertise, connecting authentically with audiences, and leveraging speaking opportunities for lead generation and business development. Dr. Jean and Blair discuss how to start securing initial speaking gigs, including networking within associations and applying for conference opportunities. They also explores strategic ways to monetize events through email follow up and content offers that generate qualified leads without direct sales pitches.

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Dr. Jean, The Results Queen® with her featured guest, Jeff Weiner, discuss his career journey in benefits and entrepreneurship. He started in financial services with no experience and built his business through networking. He grew his networking group to over 350 companies across 28 states and 3 countries during the pandemic, raising over $1.5 million for nonprofits. Jeff explained how his company differs from brokers by offering personalized service and availability. They emphasize education and shopping benefits early to find better, cheaper options. High deductible plans in certain states can offer significant savings for employees and companies when funded properly over time. Weiner debunked several health insurance myths. Employees may save thousands out of pocket with high deductible plans despite maxing claims. He advised negotiating medical bills directly with hospitals.

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